About Phone Haven USA
Welcome to Phone Haven USA! We’re your trusted destination for high-quality, pre-owned, and refurbished smartphones. At Phone Haven USA, we believe in offering a completely transparent shopping experience. We want you to feel confident in every purchase you make, and we’re committed to delivering exceptional customer service every time.
Our Mission Statement
To provide customers with the best smartphones at affordable prices, with full transparency, outstanding support, and the peace of mind that comes with our reliable guarantees.
Our Promises & Commitments
At Phone Haven USA, we promise to always operate honestly and transparently. We’ll ensure that every product you purchase is described in full detail, including any relevant aspects like battery health, device condition, and unlock status
- 30-Day Money-Back Guarantee: If you’re not 100% satisfied with your purchase, we offer a 30-day money-back guarantee. No questions asked.
- Free Shipping & Return Shipping: We believe in making your shopping experience as easy and stress-free as possible, which is why we offer free shipping on all orders, as well as free return shipping for returns within the 30-day period.
- Honest & Transparent Grading: We follow a clear and reliable grading scale based on industry standards, just like the one used by WeSellCellular, so you can trust that your device is accurately described
- Alternative Payment Options: We accept a variety of payment options to give you flexibility. If you choose to pay with Zelle, we can help you save even more money, though please note that Zelle doesn’t offer the buyer protection that credit cards provide. We also offer the option of creating an eBay listing for those who prefer more buyer protection, though this will include higher fees due to eBay’s pricing structure.