Privacy
Last Updated: June 22, 2025
At Phone Haven USA, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with our website or contact us.
1. Information We Collect
When you use our website or contact us, we may collect:
- Your name
- Your phone number
- Your email address
- Details about the device you are interested in selling, including the IMEI number
We use the IMEI number solely to verify and determine the type and condition of the device to provide you with an accurate quote. We do not share or use this information in any other way that would violate your trust or privacy.
We do not collect sensitive personal information such as Social Security Numbers, credit card details, or account passwords through our website.
2. How We Use Your Information
We use your information to:
Respond to your inquiries
Provide price quotes or offers
Schedule in-person meetings
Improve our customer service and website experience
We will never sell, rent, or share your information with third parties for marketing purposes.
3. In-Person Transactions Only
All transactions are conducted in person within the San Antonio, Texas area.
We do not offer or accept mail-in transactions. No shipping information is collected or stored.
4. Accuracy and Ownership
By providing information, you confirm it is accurate and that you are the rightful owner of the device you are offering for sale.
5. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.
If you wish to have your information deleted sooner, please contact us using the information provided below.
6. Your Consent
By using our website or providing your information, you consent to the collection, use, and storage of your information as described in this Privacy Policy.
7. Communication Consent
By providing your contact information, you agree that Phone Haven USA may contact you via phone, email, or SMS regarding your inquiry or services.
You may opt out of further communications at any time by contacting us directly.
8. Minors
Our services are not intended for individuals under the age of 18.
We do not knowingly collect personal information from minors. If we become aware that we have collected information from a minor, we will promptly delete it.
9. Cookies and Tracking
Our website may use cookies or similar tracking technologies to improve your browsing experience and analyze site traffic. You can disable cookies through your browser settings if you prefer not to have tracking enabled.
10. Data Security
We take reasonable precautions to protect your information from loss, misuse, or unauthorized access. However, no method of communication or storage is completely secure, and we cannot guarantee absolute protection.
11. Third-Party Links
Our website may contain links to third-party sites, such as the Texas Secretary of State’s Notary Search.
We are not responsible for the privacy practices or content of these external sites.
12. Changes to This Policy
We may update this Privacy Policy at any time. Changes will be posted on this page with the updated effective date. Continued use of our services after any changes signifies your acceptance of the revised policy.
13. Contact Us
If you have any questions, requests, or concerns regarding this Privacy Policy, please contact:
📧 Email: [Your Contact Email]
📞 Phone: [Your Contact Phone Number]