Terms and Conditions
Last Updated: June 22, 2025
Welcome to Phone Haven USA. By using our website or engaging in business with us, you agree to the following Terms and Conditions. Please read them carefully.
1. No Guarantee of Purchase
Phone Haven USA provides quotes and preliminary offers for devices based on the information provided by the seller. Submitting a request for a quote or expressing interest in selling a device does not create a binding agreement or guarantee that we will purchase your device.
While it is our intention to buy phones from individuals, Phone Haven USA reserves the right to decline any purchase request at our sole discretion for any reason, including but not limited to:
- Device condition not matching the description provided
- Discrepancies in device specifications
- Market demand
- Inventory levels
- Concerns regarding ownership or legal status
- Any other reason deemed appropriate by Phone Haven USA
2. In-Person Transactions Only
There is no shipping or mail-in service provided or accepted. Sellers and Phone Haven USA representatives must meet in person to complete evaluations, final inspections, and payment.
3. Accuracy of Information
You are responsible for providing complete and accurate information about your device, including its physical and functional condition, storage capacity, carrier, and ownership status. Providing false, misleading, or incomplete information may result in the cancellation of an offer or refusal to conduct business.
4. Device Ownership and Legal Rights
By offering a device for sale, you represent and warrant that:
You are the rightful owner of the device.
You have the legal right to sell the device.
The device is not stolen, lost, or encumbered by financial liens.
Phone Haven USA may refuse to purchase a device if there is any concern regarding its legal status or ownership.
5. Payment Terms
Final payment will be made in person after physical inspection and verification of the device’s condition and ownership.
Phone Haven USA reserves the right to adjust the offered price or decline the purchase if the device does not match the description provided during the initial quote process.
6. Limitation of Liability
Phone Haven USA is not responsible for any damages, losses, or disputes that may arise from using our website, communicating with our representatives, or participating in a potential transaction, except as required by applicable law.
7. Changes to Terms
We may update or modify these Terms and Conditions at any time without prior notice. Any changes will be effective immediately upon being posted to our website. Your continued use of our services indicates your acceptance of the updated terms.
8. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of the State of Texas. Any disputes arising under these terms will be subject to the jurisdiction of the courts located in San Antonio, Texas.
9. Contact Information
If you have any questions about these Terms and Conditions, please contact us:
Email: [Your Contact Email]
Phone: [Your Contact Phone Number]